Help

Software

This website has been designed to run in Microsoft Internet Explorer 4+ and Netscape Navigator 4+ and will support additional browsers such as Opera or Mozilla.

The website is best viewed at a resolution of at least 800 pixels by 600 pixels with your monitor set to display at least 256 colours.

We do not use Java. Some areas may require Macromedia Flash player to view; however, this will not affect the shopping process.

Shopping with HB Publications is secure

You can feel safe shopping with HB Publications. We use industry standard Secure Socket Layer software (SSL) to encrypt your personal and credit card information during the order checkout process. Hbpublications.com uses WorldPay to process your transaction ensuring that your online transaction will be secure, and that your credit information will be protected. For more information on WorldPay visit www.worldpay.com

Your online transaction will be carried out using a secure internet connection, and your credit card information will be protected on our website. In the unlikely event that unauthorized charges are made on your credit card, through no fault of your own, resulting from purchases made on the HB Publications Website utilising our secure servers, we will reimburse you for any and all amounts you are required to pay by the credit card issuer. However please see your Credit Card issuer for terms and conditions in the event of a problem.

Features

Product Catalogue

Browse our range of publications by Current titles, Forthcoming Titles, US Editions, and other Management Titles.

Online account details

Manage all your delivery and account details in a password protected area. See the status of orders made through the website.

Online shopping basket

Registration will give you the option of joining our mailing list to receive news and information on new products and promotions.

Our use of cookies

A "cookie" is a small data file stored by your web browser on your computer's hard drive. Cookies allow us to recognize who you are when you arrive at our site by associating the identification numbers in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database.

Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing who you are and how you prefer to shop allows us to personalize your shopping experience and speed your checkout process. We do not use the cookie to track your activity on sites other than those operated by HB Publications.

Accepting cookies through your web browser is your personal choice. If you choose not to accept cookies, we will not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your needs.

Links to other sites

While visiting hbpublications.com, you may link to web sites operated by third parties. When you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not the hbpublications.com privacy policy. We encourage you to read that policy before submitting any personal information.

Further information

Please contact us if you would like further information, or have any questions, about our website:

Postal Address

HB Group
P.O. Box 21660
London
SW16 1WJ
UK

Telephone: +44[0] 20 8769 1585

Fax: +44[0] 20 8769 2320

Email: hbgroup@hbpublications.com