Site Terms & Conditions

By using this website you understand that:

While we will use reasonable endeavours to verify the accuracy of any information we place on the HB Group Website, we make no warranties, whether express or implied, in relation to its accuracy.

The HB Group. Website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the HB Group. Website, or any transaction that may be conducted on or through the HB Group. Website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade.

We make no warranty that the HB Group. Website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the HB Group. Website.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of the HB Group. Website and any information provided to or taken from the HB Group. Website by you.

We will not be liable, in contract, tort (including, without limitation, negligence), pre-contract or other representations (other than fraudulent or negligent misrepresentations) or otherwise out of or in connection with the Conditions for:

any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings); or any loss of goodwill or reputation; or any special or indirect or consequential losses; In any case whether or not such losses were within the contemplation of the parties at the date of the Conditions, suffered or incurred by that party arising out of or in connection with the provisions of any matter under the Conditions. Nothing in the Conditions shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our servants, agents or employees.

By using this website service you agree to these terms and conditions of website use.

Not withstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under English law.

Ordering online

When you have ordered online, you will receive an electronic confirmation of receipt of your order via email. Payment can be made by any of the specified Payment Methods. Payment will be debited and cleared by Lloyds Cardnet online payment service. For more information visit www.worldpay.com. You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

Payment methods

HB Group offers the following variety of payment methods:

• Visa
• MasterCard
• Switch
• Solo
• Visa Delta
• Visa Purchasing

Please be sure to provide your exact billing address and telephone number - the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.

Credit card security

All orders are 'encrypted' to ensure safe transmission to us. We utilise WorldPay's secure server, to ensure your information cannot be read as it travels over the Internet. We do not store your credit card details on this web server.

Cheques and Postal Orders

If you do not wish to order online, please print and complete an order form located on the shopping basket page. Please make all cheques/postal orders payable to HB Publications and send to: HB Group P.O. Box 21660 London SW16 1WJ UK

Refund Policy

If you are not completely satisfied with any or our publications, simply return them in saleable condition within 14 days for a full refund.